Terms & Conditions

Last Updated: 24 October 2026

Welcome to Shastragarh. By accessing our website, browsing our collections, or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. About Shastragarh

Shastragarh offers a curated collection of traditional, heritage-inspired, ceremonial, and decorative sword designs and related collectibles. Our products are presented for display, decorative, collectible, and ceremonial purposes.

2. Product Information

We make every effort to display our products, descriptions, photographs, colours, and specifications as accurately as possible. However, slight variations in colour, finish, texture, or detailing may occur due to photography, lighting, materials, or manufacturing processes.

Customers are encouraged to review the product descriptions and available images carefully before placing an order.

3. Product Purpose and Use

Products sold by Shastragarh are intended for display, decorative, collectible, or ceremonial purposes, as applicable to the individual product. Customers are responsible for ensuring that their purchase, possession, display, transportation, and use comply with applicable local laws and regulations.

4. Orders and Confirmation

Orders can be placed through our website by providing accurate contact, delivery, and other required information.

Shastragarh reserves the right to contact customers to verify order details before processing. An order may be cancelled if the information provided is incomplete, inaccurate, or cannot be verified.

An order is considered confirmed once the applicable payment requirements and order verification process have been completed.

5. Payment Policy

We may offer Cash on Delivery (COD) for eligible orders delivered within India.

A partial advance payment is required to confirm an order, even when the remaining amount is payable through COD. The applicable advance amount and remaining balance will be communicated during checkout or order confirmation.

Customers must pay the remaining payable amount upon delivery. Available payment methods and eligibility may vary by order and delivery location.

6. Shipping and Delivery

We aim to dispatch confirmed orders within the estimated processing time communicated to the customer. Delivery timelines are estimates and may be affected by courier operations, weather, public holidays, remote locations, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and reachable contact number.

7. Cancellation, Returns, and Refunds

Cancellation requests must be submitted to our customer support team as early as possible. Once an order has been processed or dispatched, cancellation may no longer be possible.

Return eligibility, exchange conditions, and refund timelines are subject to our applicable Return & Refund Policy. Any advance payment refund will be handled according to that policy and applicable law.

Customers should inspect their order upon delivery and report any damage, missing items, or incorrect products within the timeframe specified in our Return & Refund Policy.

8. Pricing and Availability

All prices and product availability displayed on our website are subject to change without prior notice. We reserve the right to correct genuine pricing, listing, or availability errors and to cancel affected orders where permitted by applicable law.

9. Intellectual Property

All website content, including product photographs, logos, branding, text, graphics, and design elements, belongs to Shastragarh or its respective rights holders. No content may be reproduced, distributed, or commercially used without prior permission.

10. Limitation of Liability

To the extent permitted by applicable law, Shastragarh is not responsible for losses arising from circumstances beyond our reasonable control, including courier delays, incorrect customer-provided information, or misuse of products contrary to their stated purpose or applicable law.

Nothing in these Terms excludes any consumer rights or legal responsibilities that cannot lawfully be excluded.

11. Changes to These Terms

Shastragarh may update these Terms & Conditions when necessary. Updated terms will be published on this page with a revised date. Conti